City of Celina Launches CITIBOT

Published: November 22, 2024

Please see attached press release about the City of Celina launching CITIBOT. The City of Celina want residents to have easier access to city government, so we are launching Citibot to connect with residents using the easiest and most accessible form of communication: text messaging. With this new technology, we hope Celina can become a smarter, more efficient city that you are proud of!

Citibot works much like Amazon's Alexa and engages with our citizens in real-time, using cutting-edge artificial intelligence to give answers to questions and solve city issues like potholes and trash can replacement.

You can text Citibot to…

• Report city issues like broken traffic lights and pot holes
• Search for city information
• Send a message to receive a prompt response from city staff

Get started today by texting 'HELLO' to 972-458-3920 . Here's to making Celina more accessible!

Click here to download and read the CITIBOT Press Release